Questions & Answers
FAQs
Answers to the questions our customers ask and answers to some questions you might not know you need to ask
How do I know if my WordPress site has been hacked?
How do I know if my WordPress site has been hacked? One of the most alarming things about WordPress hacks is that many site owners ...
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Can my WordPress site get hacked?
Can my WordPress site get hacked? Yes — and it happens more often than most business owners realise. WordPress powers around 43% of all websites ...
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Why is my WordPress website so slow?
Why is my WordPress website so slow? A slow WordPress website is one of the most common complaints from small business owners — and it ...
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What’s included in a managed WordPress hosting plan in the UK?
A properly managed WordPress hosting plan should cover everything your site needs to stay online, secure, and running well — without you having to think ...
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Can I call someone when my WordPress website has a problem in the UK?
With most WordPress hosting providers, the honest answer is: not easily. Support is typically handled through tickets, live chat, or email — and response times ...
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What should I look for when choosing WordPress hosting in the UK?
Choosing the right WordPress hosting company is one of those decisions that’s easy to get wrong — mainly because most providers make their plans sound ...
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Is managed WordPress hosting worth it for small UK businesses?
For the vast majority of small UK businesses, yes — managed WordPress hosting is absolutely worth it. The question is really about what your website ...
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How much does managed WordPress hosting cost in the UK?
WordPress hosting prices in the UK range from a couple of pounds a month to well over £100, and the difference in what you’re actually ...
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What is managed WordPress hosting?
Managed WordPress hosting is a service where a specialist provider takes care of all the technical side of running your WordPress website — so you ...
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Who should handle the WordPress security, backups and updates for my website?
Who’s responsibility is it to handle the WordPress security, backups and updates for my website? In the UK, these tasks are usually handled by: ...
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Who’s job is it to update my WordPress plugins?
My WordPress plugins are out of date — who can handle updates for me? A WordPress care provider or maintenance agency can handle this ...
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Pauline MainwaringTrustindex verifies that the original source of the review is Google. Excellent service, professional, knowledgeable, very quick response to any issues. Dan FrenchTrustindex verifies that the original source of the review is Google. Red Design delivered a sleek, user-friendly website and an effective SEO strategy that boosted my online visibility. Martin was professional, responsive, and exceeded my expectations. Highly recommended! claire pallisterTrustindex verifies that the original source of the review is Google. Martin from Red Design has been an incredible asset to our Gym and Cryotherapy business. He not only designed and hosts our website but also manages our emails seamlessly. His customer service is exceptional, he’s always quick to respond and ready to help with any tech issues we encounter. Martin’s professionalism and expertise shine through in everything he does. On top of that, he’s a fantastic person to work with. Highly recommend his services to anyone looking for top-notch web design and support! Adam AdsheadTrustindex verifies that the original source of the review is Google. We've worked with Martin for years. Always great design work and customer service - highly recommend. J DTrustindex verifies that the original source of the review is Google. I have always found Martin engaged, responsive, knowledgably and friendly. I was particularly grateful for his support when I'd an issue with an old website and he jumped in to help without hesitation. Martin GoddardTrustindex verifies that the original source of the review is Google. An amazing company and an equally amazing front man in Martin. What he doesn’t know about digital media, SEO, Google etc is not worth knowing. If you want a website built from scratch or tweaked then there is no better company than Red Design. Thomas GostelowTrustindex verifies that the original source of the review is Google. Very helpful and knowledgeable IT expert. Has helped my website sales a lot by improving SEO ranking off his own back. Thoroughly recommend Diane GunningTrustindex verifies that the original source of the review is Google. Martin built my new website and online bookshop which I'm really pleased with. He got the look just right and worked hard to puzzle out how to get my tricky stock system online. Great to work with and very responsive. Abid AliTrustindex verifies that the original source of the review is Google. Have been working with Martin at Red Design for about 2 years. Have found him to be very professional, thorough and responsive. Martin has certainly been a big part in our growth as a business and would recommend him. Keep up the good work. Lamos IgnoramousTrustindex verifies that the original source of the review is Google. Great design ideas, fast implementation & great customer service. I recommend this









